We hope that we will never need to claim on our insurance, but if we do it is at that precise moment that we really appreciate having a broker who has put the right cover in place.

If you need to make a claim, rest assured you will have the advice and support of our dedicated and experienced claims team. We are here to guide you through the process to ensure that you get back in the position you were in before the loss, as smoothly and quickly as possible.

During Office Hours 

Monday - Friday: 9am - 5pm
Please contact one of our experienced claims team via their phone number at the bottom of this page.

Out Of Hours

Please complete the form opposite and a member of our team will be in contact on the next working day.

Motor Claim

0333 043 1246

If you have an Aviva Elite Policy, please contact LawShield to start your claims process.


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